Forum Discussion

TonnaHoltz's avatar
TonnaHoltz
Community Member
2 months ago

Articulate 360 is down?

Or they decided they didn't want me anymore? :)  While working in Rise 360, I was logged out and now unable to regain access to any Articulate pages or products. A variety of errors occurring after v...
Articulate 360
Review 360
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RonPrice's avatar
RonPrice
Partner

Yes - https://www.articulatestatus.com/

TonnaHoltz's avatar
TonnaHoltz
Community Member
2 months ago

Thank you Ron! I checked there originally and it had not been reported. So I wondered if it was just me. Great that its been updated now. 

  • EricSantos's avatar
    EricSantos
    Staff
    2 months ago

    Hello everyone,

    We are investigating an issue impacting several Articulate 360 services, including subscription management, app usage, and access to www.articulate.com. The disruption is due to an ongoing outage with Amazon Web Services (AWS), affecting their customers. Our engineering team is collaborating closely with AWS to resolve the issue as quickly as possible.

    I apologize for the disruption, and I'll let you know as soon as we're fully operational again. For real-time status updates, please visit: https://www.articulatestatus.com

    If you'd like to receive notifications about future status changes, click the "Subscribe" button at the top right corner of the status page.

    • TonnaHoltz's avatar
      TonnaHoltz
      Community Member
      2 months ago

      Thank you Eric!

      • EricSantos's avatar
        EricSantos
        Staff
        2 months ago

        Hi Tonna and everyone,  ðŸŽ‰

        I'm happy to let you know that we’re back up and running normally now. We apologize for the disruption.

        Let us know if you still have issues, and we'll work closely with you.

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