I apologize is this is covered elsewhere, but I didn't see it if it is. I have dual monitors because I find it easier to develop that way (pull up material in Word on one screen, copy into Storyline on the other). The Peek screen recorder seems to be a bit confused by that. When I try to record something, the \"window\" that shows up is about four inches from the screen I choose.
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For example, if I choose \"full screen\" of the monitor on my left, it puts the red box mostly in the middle of the two monitors instead of fully over the left side. I am posting a screen shot of where the window goes on this page for an example (attached). The weird thing is that it will record the screen as if it is in the proper place (though does record the line of record box itself). If I move it with the move crosshairs to cover the window fully over the where I want it, it does not record correctly (it acts offcenter). I've tried playing with various things in Properties to see if it is a \"compatability\" thing, but haven't found an answer yet. Anyone have any ideas?
I apologize is this is covered elsewhere, but I didn't see it if it is. I have dual monitors because I find it easier to develop that way (pull up material in Word on one screen, copy into Storyline on the other). The Peek screen recorder seems to be a bit confused by that. When I try to record something, the \"window\" that shows up is about four inches from the screen I choose.
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For example, if I choose \"full screen\" of the monitor on my left, it puts the red box mostly in the middle of the two monitors instead of fully over the left side. I am posting a screen shot of where the window goes on this page for an example (attached). The weird thing is that it will record the screen as if it is in the proper place (though does record the line of record box itself). If I move it with the move crosshairs to cover the window fully over the where I want it, it does not record correctly (it acts offcenter). I've tried playing with various things in Properties to see if it is a \"compatability\" thing, but haven't found an answer yet. Anyone have any ideas?
I had this problem and disabled my second and third monitors and just ran on the laptop main screen (it sucked doing it, but...), it worked for a few weeks when I disabled the external monotors, but NOW, the whole PEEK program doesn't work.
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Now, when I run PEEK, it flashes it's icon in the system tray and then disappears when I try to click it. The program is useless now.
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I tried uninstalling and reinstalling it and rebooting as suggested in support...no joy...
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I tried disabling User Access Controls...uninstalled and re-installed...no joy again.
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No matter if it is run \"as Administrator\" or as my master account, it does the same thing now every time.
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It used to work, now it just teases me....and shuts down.
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What gives Articulate?
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I had this problem and disabled my second and third monitors and just ran on the laptop main screen (it sucked doing it, but...), it worked for a few weeks when I disabled the external monotors, but NOW, the whole PEEK program doesn't work.
\n
Now, when I run PEEK, it flashes it's icon in the system tray and then disappears when I try to click it. The program is useless now.
\n
I tried uninstalling and reinstalling it and rebooting as suggested in support...no joy...
\n
I tried disabling User Access Controls...uninstalled and re-installed...no joy again.
\n
No matter if it is run \"as Administrator\" or as my master account, it does the same thing now every time.
\n
It used to work, now it just teases me....and shuts down.
\n
What gives Articulate?
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