Forum Discussion
KatieRiggio
7 years agoStaff
Welcome, Michael! Thanks for letting us know what you’ve tried so far, and I'm so sorry to hear you're still running into this issue.
We definitely don't want you jumping through hoops if we can avoid it, so I've shared your latest update with my colleague, Rowie–who is assigned to your case. We'll do a deep dive to see if there's anything else we can recommend. I'll follow along and will certainly keep this discussion updated once we get to the root!