Forum Discussion
IngeMeeuwenoord
8 years agoCommunity Member
Articulate add-in is unable to communicate with the articulate.presenter.exe process
I have some issues using any function in the Articulate tab in PowerPoint. E.g. when I tried to insert a character, a very quick screen appeared and dissapeared saying something like "unpack comple...
MosesCazares
Community Member
Hello,
Whenever I open PowerPoint and then close the window (even if I didn't do anything in PowerPoint), I get that error message "The Articulate add-in is unable to communicate with the articulate.presenter.exe process. Click ok to continue." As of now, it doesn't appear to be affecting anything but I'd like to fix that so it doesn't become a problem.
BeccaLevan
4 years agoCommunity Member
Thanks for reaching out, Moses!
Sorry to hear you're experiencing this error message, and I want to help you get this fixed.
First, I'd recommend following these troubleshooting steps to repair your software, then reach out to us here if you still see that error!