Forum Discussion
Articulate Storyline 360 crashing when I preview or publish
Hello,
I have a storyline file that keeps crashing Storyline 360 everytime I try to preview or publish. I've stripped out a font that I thought might be causing it. What other steps should I take?...
Hi Katie
I am having the same problem as Sarah. I have tried to import the slides into a new Storyline file but I still get the crash whenever I try to preview or publish. I have gone through and have had no issues previewing indicidual slides so I am not quite sure what the problem is. Any advice you can give would be greatly appreciated!
Hello Krystal!
I'd love to help! The first thing I'd like to do is test your file on my end. Would you mind uploading it using this secure upload link?
After taking a look, you'll receive a reply with a fix or additional troubleshooting steps! Not to worry, we'll do our best to find a fix!
