Forum Discussion
Articulate Storyline 360 crashing when I preview or publish
Hello,
I have a storyline file that keeps crashing Storyline 360 everytime I try to preview or publish. I've stripped out a font that I thought might be causing it. What other steps should I take?...
Hi Katie
I am having the same problem as Sarah. I have tried to import the slides into a new Storyline file but I still get the crash whenever I try to preview or publish. I have gone through and have had no issues previewing indicidual slides so I am not quite sure what the problem is. Any advice you can give would be greatly appreciated!
Hi Krystal
I’ve been having the same problem since I updated to the latest version (12/15). I even uninstalled, reinstalled, and rebooted. It is random. One out of ten times the file might publish.
I’m pretty sure it’s not the files or fonts because I was able to preview and publish the same files using another computer not on the latest update. 🤷🏻♀️
