Forum Discussion

AnshuPhilip's avatar
AnshuPhilip
Community Member
10 months ago

Assessment Retry Completion issue

Hi there, I am facing an issue with storyline not tracking the passed (retry) completions after the first failed attempt, on moodle.

 

Using the updated version of storyline. Any settings I am missing in here?

 Can someone please help. Thanks.

  • Hi Anshu!

    It sounds like the quiz tracking from Storyline isn't being reported to your LMS.

    I see that you've already opened a support case as well. Smart move! You're in excellent hands working one-on-one with our support engineers and should be hearing from them shortly!

    We can continue troubleshooting through your case to keep all information in one spot.

  • AnshuPhilip's avatar
    AnshuPhilip
    Community Member

    Thanks for the response, Steven. That's great but it says 2 days for response and I am nearing a deadline. Would you or anyone else be able to help out here? 

    • StevenBenassi's avatar
      StevenBenassi
      Staff

      Hi Anshu!

      You're welcome! Sorry if this setback has been slowing you down!

      It would be easier for myself, or the community to provide insight if we could take a closer look at the affected .story file. Would you be comfortable uploading a copy here in the discussion?

      In the meantime, I would also suggest testing your file with SCORM Cloud. It's a virtual LMS we use to determine if an issue lies with a .story file or the LMS itself. If you test your file with SCORM Cloud and it's working as expected then your issue is likely LMS-based.

      Looking forward to hearing from you!