Forum Discussion
Audio and Video out of sync when using Seekbar
My large enterprise client was seriously considering Storyline to produce their interactive videos - at my prodding. However, during the trial for Storyline 2, I came across this same issue. When using the seekbar, our base video fell out of sync with our animations and triggers. The recommendation to hide the seekbar and sacrifice learner control is unacceptable in light of what we know about UX/IU.
Now, I'm having to retract my recommendation.
But not only is the synchronization a challenge, it turns out that although significant marketing has been done around interactive video, the functionality does not apply to iPhones - and there isn't an iPhone app either! Having been a strong Storyline advocate, I am deeply disappointed in the disconnect between what is being advertised and the reality. I can only hope that things will change for the better in short order!