Forum Discussion
Audio drops in Google Chrome
I've published a Storyline 360 course to Review 360 and our LMS (Cornerstone) and when I use Google Chrome to open the course in either platforms, the audio stops abruptly in 2 specific areas of the...
I'm experiencing the same issue with audio and Chrome. Certain slides randomly stop the audio, but the seekbar continues to progress. This isn't happening when previewing the module in SL360, and doesn't happen with other browsers.
The only way I've been able to fix this is to open the audio file in an audio editing app, such as Audition, save the file, and then after deleting the troublesome audio from SL360, I import the newly saved audio.
The issue is that this is happening randomly - so unless we test every single slide in Chrome every time we publish, it could sneak in. What's more troublesome is it works fine when previewing the module.
I know how to fix it, but can you share how to avoid this from happening?
