Forum Discussion
Audio issue on mobile bluetooth
Hi all,
we are developping courses that contains audio and our audience complete those courses on their mobile phone. When inserting an audio (wav or mp3), it plays ok on the phone speaker, but if...
Thanks for the extra information, Sébastien! This one is definitely puzzling.
I created a test .story file under the following conditions:
- Slide 1 plays an MP3 file
- Slide 2 plays a WAV file
My team and I are unable to recreate the no sound issue with my file after publishing it to Articulate 360. We tested it on an Android device, running Chrome (version 64), and on bluetooth headphones. Here's that file in Review, and I've attached its .story file below.
Can you tell me a little more about the publish format, and where you're publishing the content (Web, LMS)? Have you also tried disconnecting and reconnecting the bluetooth headphones to see if that helps? I'm thinking it may be a pairing issue, but I'd be happy to run some more tests!
