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PragyaSinha-c97's avatar
PragyaSinha-c97
Community Member
2 days ago

Audio Issue (working on preview but does not play when published)

The audio plays just fine in preview mode, but when published to Articulate 360 online or Scrom, the audio does not play. It play only when I click to replay button on player. I have updated 360, but still experience the same problem. 

  • Hello PragyaSinha-c97,

    Happy to help!

    The behavior you're running into is a limitation of most modern browsers, which prevents audio from automatically playing unless a viewer interacts with the slide. This behavior is described in this official Google post. As a workaround, you can introduce a button on the very first slide of your course that requires learners to interact with the content to allow the audio on the second slide to play automatically. Here's an edited version of your course so you can see the workaround in action.

    Hope this helps!