Forum Discussion
DylanCohan
4 years agoCommunity Member
Audio Recorder Works but Audio in Screen Recording Doesn't
Hi All,
I am attempting to record my screen in Storyline with audio. The screen records fine, but no audio is recorded. When I open the screen recorder, the mic shows no activity as if it is not ...
BeccaLevan
4 years agoCommunity Member
Hello Elena!
Thanks for sharing those extra details with us, and sorry you're still hitting this snag!
When you go to record your screen, what default device are you seeing? Here's how to check:
- From the Slides tab, click the Record Screen dropdown.
- Select Record Your Screen.
- Click the Settings icon.
Do you see the correct default device selected for audio? Here's a screenshot of mine:
I'm staying tuned for your response so we can go from there!
ElenaShilo
4 years agoCommunity Member
Hello Becca Levan!
If I choose a Microphone, then the sound is recorded, but it is recorded from the Microphone
(that is, not only the sound of the video, but also the external sound in the room).
I need clean sound as it is in the video, without random background sounds (which appear when writing through the Microphone).
Thanks.