Forum Discussion

Community Member

12 years ago

Auto Save Auto Save Auto Save!!!!

I have submitted this as a feature request over 8 months ago. Can you please update the software with an autosave feature. Your product often crashes without an explanation (no way to figure out why) and I am left with my jaw hanging as sometimes I "get into" my work and forget to save for 10 - 15 minutes...that can be lots of work.

So....please please please...for the love of all things reliable, please include an update...like now...with an autosave feature in it.

Thanks.

storyline 360

7 Replies

JudyNollet
Super Hero
12 days ago
I'm pretty sure that others have successfully lightboxed slides from question slides in the past. It certainly seems like it should work. But I was able to replicate the issue in the attached file. The issue occurs even when Previewing.

Here are variations I tried when reviewing the quiz:

I lightboxed the content for the first question, and then closed the lightbox. The Next button wouldn't go anywhere.

I didn't lightbox the content for the first question. I did lightbox the content for the second question, and then closed the lightbox. The Next button jumped to the first question (which, in my file, comes "next" in the sequence after the content 2 slide that was lightboxed.

Based on that, it seems that the program is trying determining "next" based on what's next in the normal sequence after the lightboxed slide. But when that is a content slide (instead of a question slide included in the Results), it doesn't go anywhere.

I suggest you submit a case directly to the Articulate staff. You can do that here: https://access.articulate.com/support/contact

Include a link to this discussion, and they'll be able to see my notes and file.
- StevenBenassi
  Staff
  11 days ago
  Hi JudyNollet!
  
  Thank you for the feedback and example!
  
  As I shared with GCarletonFoster, we have this behavior logged as a bug in Storyline 360. I've included your voice in the bug report as well, so we can notify you as soon as we have a fix.
  
  Have a great start to your week!
- GCarletonFoster
  Community Member
  12 days ago
  Thank you!
  - StevenBenassi
    Staff
    11 days ago
    Hi GCarletonFoster!
    
    Sorry to hear you've run into this setback, working with Lightboxed Review Slides in Storyline!
    
    Glad to see Judy has been helping you. I can confirm we have this behavior logged as a bug in Storyline 360. This bug causes:
    
    After viewing Lightbox Slides, added to Quiz Review Slides, the Next button always returns the learner to the first Slide.
    
    I've linked this discussion to the bug report, so we can notify you as soon as a fix is in place. I've also updated your support case with the feedback shared in this thread.
    
    Thank you for your patience. I'm sorry if this has been slowing you down!

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Save Auto Save Auto Save!!!!","id":"message:620774","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:472607"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:620774"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:620774"},"body":"

I have submitted this as a feature request over 8 months ago. Can you please update the software with an autosave feature. Your product often crashes without an explanation (no way to figure out why) and I am left with my jaw hanging as sometimes I \"get into\" my work and forget to save for 10 - 15 minutes...that can be lots of work.

So....please please please...for the love of all things reliable, please include an update...like now...with an autosave feature in it.

Thanks.

","body@stringLength":"547","rawBody":"

I have submitted this as a feature request over 8 months ago. Can you please update the software with an autosave feature. Your product often crashes without an explanation (no way to figure out why) and I am left with my jaw hanging as sometimes I \"get into\" my work and forget to save for 10 - 15 minutes...that can be lots of work.

So....please please please...for the love of all things reliable, please include an update...like now...with an autosave feature in it.

Thanks.

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Can you please update the software with an autosave feature. Your product often crashes without an explanation (no way to figure out why)...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCwxMjIzODQzLDEyMjM4NDM","node":{"__ref":"ForumReplyMessage:message:1223843"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCwxMjIzODQzLDYyMDc4MA","node":{"__ref":"ForumReplyMessage:message:620780"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCwxMjIzODQzLDYyMDc3OQ","node":{"__ref":"ForumReplyMessage:message:620779"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCwxMjIzODQzLDYyMDc3OA","node":{"__ref":"ForumReplyMessage:message:620778"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCwxMjIzODQzLDYyMDc3Nw","node":{"__ref":"ForumReplyMessage:message:620777"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCwxMjIzODQzLDYyMDc3Ng","node":{"__ref":"ForumReplyMessage:message:620776"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCwxMjIzODQzLDYyMDc3NQ","node":{"__ref":"ForumReplyMessage:message:620775"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:620774":{"__typename":"Conversation","id":"conversation:620774","solved":false,"topic":{"__ref":"ForumTopicMessage:message:620774"},"lastPostingActivityTime":"2025-04-14T11:02:24.100-07:00","lastPostTime":"2025-04-14T11:02:24.100-07:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:620774":{"__typename":"ModerationData","id":"moderation_data:620774","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:620774_1":{"__typename":"Revision","id":"revision:620774_1","lastEditTime":"2013-09-11T03:14:04.000-07:00"},"CachedAsset:theme:customTheme1-1745399596645":{"__typename":"CachedAsset","id":"theme:customTheme1-1745399596645","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Auto Save Auto Save Auto Save!!!!","moderationData":{"__ref":"ModerationData:moderation_data:1223843"},"body":"

12 years later and still no auto-save? This is beyond frustrating! Is there a reason the developers won't or can't add this feature? I just accidentally closed my project without saving it and lost over an hour's worth of work.😭 I know that's my fault, but to be fair, the majority of applications we use have auto-save, so we are used to them saving us from our mistakes.

As I sit here with a frozen Storyline, about two and a half hours of work in the balance, and no way to save or know if it's going to crash (or how long it will stand still) - I too would like to request an autosave feature. This is standard. How is it 2023 and on a piece of design software this hasn't been implemented?

Respectfully frustrated,

Andie Contreras

Hello Steve,

Storyline 360 does have an auto-recovery feature. Storyline 360 will automatically save a copy of your project at the specified interval (after you’ve saved it at least once). The default interval is every 10 minutes, but you can enter any whole number between 1 and 120. If Storyline closes unexpectedly, you’ll be prompted to recover your project the next time you open it.

If you saved it at least once, there may still be a working version of your project in your temp files. Here's how to check:

Open this folder in Windows Explorer: %appdata%\\Articulate\\Storyline
Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
Change the file extension of the copy on your desktop from *.tmp to *.story.
Double-click the file to open it in Storyline.

I can't believe this thread started 7 years ago and there is still no auto save option. I don't think I have a single software program that doesn't have one or at least an effective means of auto-recovery. I spent 2 hours adding text to speech when the program gave me the big red x on all of my slides with no option for auto recovery, even though it is set to ten minutes.

This function is long overdue.

Hello, Mark!

Although there isn't an auto-save option in Storyline at this time, there is a built-in auto-recovery feature. It can be accessed and enabled in the Storyline Options menu.

If we add this to a future update, we promise to update this conversation. In the meantime, feel free to share any additional thoughts through a Feature Request or right here!

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Is this still on the radar?

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Hi Stephen! Your feature request was received along with many others related to the same topic Now, other than that, it's in the hands of our development team, but I did want you to know that I verified that it was still 'on the radar'.

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