Forum Discussion

NickBaca-9980a0's avatar
NickBaca-9980a0
Community Member
12 months ago

Background Playlist - Playback Volume Adjustment

Hello,

I'm not sure if this is possible via JavaScript, but I have done some searching for it with no luck. 

Is there a way to adjust the overall playback volume for background music that is  playing via the background playlist? 

I know that the user can adjust the volume manually via the player volume adjustment button, but they would have to turn back up to hear the voiceover whenever there's narration. There's also the setting to lower the background audio when slide audio plays, which is great, but I'm looking for a way to adjust the volume on a slide where there's not slide audio.

The only current option to achieve this is to run the music through one of the various audio editing applications such as Audition, Camtasia, Premiere, etc. to turn the volume down and republish an entire new version of the clip that's not as loud.

It would be great if there was an option on the attached screen where the user could select the playback volume percentage, similar to how they can choose to decrease by a percentage when slide audio plays.

storyline 360
  • DaleBerner's avatar
    DaleBerner
    Community Member
    12 months ago

    I've experienced this issue too. It would be great to be able to reduce the overall volume of the playlist without the learner having to reduce it in the player.

  • TerryWatson's avatar
    TerryWatson
    Community Member
    12 months ago

    You are not alone - I have run into this issue as well. The ability to adjust the volume would be beneficial.

  • JeanMarrapodi-c's avatar
    JeanMarrapodi-c
    Community Member
    12 months ago

    I've found an option to turn it off on individual slides but it would be awesome to have an option to lower it during narration, keeping it running at a low volume.

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    12 months ago

    Hi Everyone!

    Thanks for sharing feedback on the type of background audio control you would like to see in Storyline!

    I'm happy to share that we have a feature request logged which will allow authors to Set Default Background Audio Volume for Entire Project.

    I've included your voices in the feature report and will update this discussion if it makes it onto our Feature Roadmap!

  • NickBaca-9980a0's avatar
    NickBaca-9980a0
    Community Member
    12 months ago

    Awesome! Thank you Steven. Is there another discussion around this same topic? Or is this the first of its kind?

     

  • JaimeeCarstens-'s avatar
    JaimeeCarstens-
    Community Member
    8 months ago

    Hi! 

    Was this ever resolved? I am experiencing the same issue. I would like to have background audio running consistently at a low volume throughout, whether or not there is additional audio/narration.

    I see where to adjust the volume lower during narration, but the yo-yo is wildly distracting!!!

    • StevenBenassi's avatar
      StevenBenassi
      Staff
      8 months ago
      Hi Jaimee!
       
      Thanks for checking in on this!
       
      The feature request that allows authors to set the default background audio for an entire Storyline project has been released in update 3.82.31354.0.
       
      If you're having trouble with background audio functionality, would you be comfortable sharing a copy of your .story file for testing? Feel free to upload it here in the discussion or privately through a support case.
       
      We'll delete it from our system as soon as troubleshooting is finished!
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