bad resolution images

Hi,

Rename your original images to include _NOPROCESS_  in the file name.

For example, car.png will become car_NOPROCESS_.png

Then re-upload your images into Rise.

This will result in the original file being used in Rise without any file compression.

Thanks for the response, Karl! That's very helpful information.

Luis, in addition to what Karl shared, please also check out this article on Rise 360 best practices for  images, video, and audio. 

I hope the suggestions help. Let us know here if you're still having trouble with the images in your published courses.