Forum Discussion
Base Layer Information Not Appearing
I developed a 5-Tabs Interaction. I put all of the tabs, the page design, and the page title on the base layer. Then I created 5 layers that contains all of the information for each of the tabs.
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Hi Kathy,
I appreciate you sharing what your learner is experiencing. The inability to recreate the issue makes it difficult to track down.
Without taking a look at your project file and testing in another LMS environment, such as SCORM Cloud, it'd be hard to determine.
Does this happen in any browser for the learner?
I'd like you to share your project file privately with our support engineers to investigate what's happening with your permission. It will be deleted when troubleshooting is complete.
Hi Leslie,
Thank you for getting back to me!
We believe this is turning out to be an issue with this user's profile. We have had over 100 people take the course, and no one else has had this happen. Just one of those weird glitches with this particular user.
I appreciate your time!!
