Forum Discussion
CustomerEduc557
9 months agoCommunity Member
Black play button when adding Storyline content to Rise
I am adding Storyline content to rise, that does contain video, but not until slide 2.
Despite that, I get a black screen with a play button overtop of the Storyline interactive before the learne...
EricSantos
9 months agoStaff
Hi Paige,
Sorry, you're hitting this roadblock regarding the play button in Rise 360. I see you've also opened a support case with us; good call! Please expect one of our talented Customer Support Engineers to reach out to you via email shortly.
Let's continue the conversation in your support case to keep all the information in one place, but I'm happy to assist further as needed.