Forum Discussion
Bluetooth Headset - Audio Delay
Hi,
I've recently encountered an issue whereby users of my course are unable to hear the first few seconds of each slide in SL360.
The users are listening through Bluetooth headsets, and I susp...
Hi Chris,
That's a tricky one - especially if it's only a few users and you can't replicate it yourself.
Do you know if they're all using the same Bluetooth headset? Opening the course with the same browser?
There isn't a setting in Storyline for different headset devices but if you have enough learners who are running into it, maybe it's worth adding a 1-2 second delay to the start of all audio. It is likely a small amount that other learners would accept as "loading time" and the bluetooth users wouldn't have any gaps in audio.
