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SonamArora-d50c's avatar
SonamArora-d50c
Community Member
3 years ago

Blurred Screen recordings

I am recording for my storyline projects on chrome browser using a think pad (Lenovo) and no matter what I do my screencasts/recordings resolutions are not at all clear when I preview my work in storyline or review.

I use slide size 4:3 and make sure my recording portion is always aligned to that but still the recordings are not what they look like when I record in peek.

Is there some way I can record in Peek and then insert them for simulation on Storyline?

Pls help. This is really urgent!

Thanks a lot!

Sonam

  • The aspect ratio is irrelevant. You need to consider your story size in relationship to your recording window.

    For example: if my story size is 960x540 (16:9) and my recording window is 1920x1080 (16:9). That's 518,000 pixels in the story but over 2 million pixels in the recording. That's a lot of missing pixels and you'll get degraded quality.

    Ideally, you either make your story size the same as your recording size or you record a smaller window size that matches your story size.

    Here is an example I did quickly where I recorded a video at 1920x1080

    As you can see, the recording that's closest to the story size looks better. Also, as you scale the browser window you'll see that the quality changes a bit.

    You can insert a Peek recording, but you'll run into the same issue if the recording window is larger than the course size.

    Hope that helps.

  • Sorry I should have been clearer. When I said 4:3, I meant my slide size is the standard 700x 540 as is my recording. I've tried doing multiple recordings according to my story size and the result is the same.

    The resolution is hazy when I turn it into try mode steps. 

    That's why I was wondering if I can insert a peek video as try mode steps in my story? I haven't found an article or webinar that guides one on that. Could you share steps on how to insert a peek video in try mode steps please? 

    Thanks again,

    Sonam

  • Thanks but I wasn't looking for that. 

    The steps are for inserting a screen recording that was originally recorded through storyline recording feature.

    My question is: Can I insert a Peek recording in Storyline in try mode steps? If there is an explanation on how to do that - could you share that please?

    Thanks!

     

    • JoseTansengco's avatar
      JoseTansengco
      Staff

      Hello Sonam, 

      There isn't a way to convert a Peek recording to try-mode slides because Storyline 360 needs to be able to detect the user's input during a recording to properly generate the try-mode slides. 

      If your recordings are appearing as blurry when converted as slides in Storyline 360, there's a chance that the cause of this is a mismatch between your project slide size and the resolution of the screen that you are recording. See this article for more details: 

      If your slide size is 700 x 540, you'll want to make sure that the screen size of your recording is as close to 700 x 540 as possible. 

      Let me know if matching the resolutions fixes the issue for you!

  • Just to be clear, when you hit record screen you are NOT scaling the recording window up to fit what you're recording?

    Keep in mind, there will always be some degradation when you record to video and then when you pull a frame from the video to become an image (which is what Storyline does to get the Try Mode).

    I just tested it, and while the screen quality isn't crisp, it's also not blurry.

  • I'm also having the same issue honestly. I've tried a few different things

    - recorded screen in the same slide size as my course
    - recorded and published as TRY steps, then exported to video and imported back again
    - recorded in double the size of the slide size

    All of it turns out just a little bit blurry. So is the only solution to just not export it to a video and put it in its own scene that just plays through with no "next/prev" option only pause?

    • StevenBenassi's avatar
      StevenBenassi
      Staff

      Hi Jessica!

      Sorry to hear you're also having trouble with blurry screen recordings in Storyline!

      Like Tom, I tested the behavior on my end but didn't observe any overt blurriness. To clarify, are you viewing your courses on a 4K monitor? I have seen other users report quality issues when working with high-resolution displays.

      Also, it would be helpful to see a screen recording of the issue as you're experiencing it on your end. Feel free to attach it here in the discussion or privately through a support case.

      • JessicaDonily's avatar
        JessicaDonily
        Community Member

        You are exactly right about the monitors! I did a test and that's it. I work from home and I'm a gamer (so they are fancy monitors). Once I went and previewed on my work laptop, it is crips and looks great.

        Thank you for that!