Blurry Images in Preview and Published

Hi Ashley,
Sorry for the delayed reply. Had to put my videographer hat on for a few weeks and am just getting back in here today. Let me try to answer as many of your questions as I can.

When I first posted here, I had only tried opening an existing Storyline 2 piece in 360 and trying it out in Preview. I had not yet tried to see if a published piece would also be blurry because frankly, just blurry in Preview was enough of a showstopper for me, and decided to just continue my project in Storyline 2.  Having said that, I just tried opening that same piece in 360 again and publishing it this time. When playing back in both IE 11 and in Chrome, it displays the same amount of blurriness in Publish as I see in Preview. My scaling is at 100%.  I never use anything other than that. 

The level of blurriness that I see is not so much it's hard to read the text. It's a certain amount of softness to it that is similar to if you have ever changed the display resolution on your laptop's graphics adapter to something other than it's recommended setting. The result is certainly usable but not very pleasing to the eye. Definitely not crisp like in Storyline 2. And BTW, it is both images and text exhibiting that softness, although it is predictably more obvious on the text.

I would attach a capture of my preview to this message, but the piece I am working on is company confidential. Perhaps I can create a general example slide later to share. That test may also answer your question about upgraded vs new files as well. So far I have only tried the upgraded file and not a new one.

Thanks....Gary