Forum Discussion

MelissaNicho243's avatar
MelissaNicho243
Community Member
5 months ago

Boxes appear for some users, where they should not be appearing.

Some users are seeing a lighter color box appear where there is text on some slides.  Almost like a text box.  There are no triggers for this.  The boxes only appear on some slides after they are lo...
storyline 360
StevenBenassi's avatar
StevenBenassi
Staff
5 months ago

Hi Melissa!

Happy to help!

Have you had a chance to test the Storyline course in SCORM Cloud? If the boxes don't appear when viewing the course in SCORM Cloud, then the issue is likely LMS-related. If the same behavior can be observed in SCORM Cloud, do you mind sharing a copy of your .story file for testing?

Feel free to upload it here in the discussion or privately through a support case.

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