Forum Discussion
Brief flash between slide layers
Sorry, no. Articulate has not updated me, but my case is still open. I will update if they ever let me know that the issue is resolved.
Hi all
Thanks Jennifer for lodging a support request and everyone for their suggestions...
An FYI - Unfortunately this issue is persisting I have ran into the same issue of base layer flashing briefly at start of all layers regardless of triggers and settings used. I tried the workaround suggested above - 'rewind the version back to 3.90'. However after installing older version I received an error message when I tried to view the slide and layers - 'this version does not support AI Assist features, please upgrade to the newest version. So I am still stuck with a slide that doesn't display properly and makes my work appear and perform to a subpar standard!!
- KellyAuner10 days agoStaff
Hi JulieTaylor-3a8,
Thanks for reaching out about this!
I can certainly understand how frustrating this issue can be. You're correct that the current workaround of rolling back to an earlier version of Storyline will limit the use of Articulate AI. I've added you to the bug report so we will update you as soon as we have news. We appreciate you working through this with us!
- JenniferJack12 days agoCommunity Member
Articulate really needs to get moving on fixing this issue!