Forum Discussion

DanEpstein's avatar
DanEpstein
Community Member
3 years ago

Brightspace Not Getting Information from Course Done in SL360

I've built a number of short sims for a course running on Brightspace. The client tells me Brightspace isn't seeing completion status or score information from the sims. Each sim also has an Exit button which, I'm told, is working intermittently. I tested each sim on SCORM Cloud and the score and completion status are shown and the Exit button works.

Does anyone out there have experience with SL360 content on Brightspace? Does anyone at Articulate Support have any ideas?

Thanks.
storyline 360
  • BeccaLevan's avatar
    BeccaLevan
    Community Member
    3 years ago

    Hi Dan!

    Since the course is working as expected when tested in SCORM Cloud, I'd recommend having the LMS admin follow up with the folx at Brightspace for next steps. Also, have you tried reaching out to the Brightspace Community for tips?

    In the meantime, I'm hoping some of our community members will chime in with their experiences!

  • DanEpstein's avatar
    DanEpstein
    Community Member
    3 years ago
    Becca-

    Yes, I'm trying to get the client's Brightspace people more involved. It's been challenging, as they say.

    Thanks for the link to the Brightspace community. I'll check it out.

    Does Articulate Support have any information/experience with Brightspace issues?


    Dan
  • ShonelleWilkins's avatar
    ShonelleWilkins
    Community Member
    9 months ago

    I would love to know if there was a resolution to this. I have been experiencing the same problem with SCORM packages uploaded to Brightspace. The learner is completing all the slides and questions in the activity but the Brightspace competencies are not being checked off. I've already been working with Brightspace support with no solution. I've tried adding a quiz question to the SCORM package and changing the settings to pass/incomplete. I've tried many different setting combinations without success. 

  • DanEpstein's avatar
    DanEpstein
    Community Member
    9 months ago

    Shonelle-

    It's been a while since this came up. I know it was resolved but I can't remember how! On our side, I set the completion to pass/fail tied to a results slide. I'm not sure, but I think the client may have had to do some editing of the manifest but don't quote me on that. All I can remember is they got it working. Sorry I can't be any more help.

  • ShonelleWilkins's avatar
    ShonelleWilkins
    Community Member
    9 months ago

    Thank you for your quick response, Dan. 

    I also found that adding a results slide was the only way to get Brightspace to mark the activity as complete/passed. I've been able to produce a grade to the gradebook; however, it will not transfer that completion status to any associated activities. This seems true in Brightspace only for Storyline content. 

    Thank you for your response. I hope to find a resolutions with Brightspace soon. 

    Shonelle

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