Forum Discussion

SharonHarris395's avatar
SharonHarris395
Community Member
6 months ago

Buffering

Hi, 

There seems to be a slight buffering between slides (3 white dots.)   It's not on every slide but most. Publishing through web. In researching, I found discussions on videos but not web publishing. I tried to publish as videos but encoding NEVER finishes so need to go this route. Any suggestions to remove the slight buffering.  The slides contain text to speech/audio. 

storyline 360
  • EricSantos's avatar
    EricSantos
    Staff
    5 months ago

    Hello Sharon,

    Thanks for reaching out! We have received similar reports and have compiled the different scenarios where buffering happens in bug reports. Do you see a pattern in the slides where this behavior is observed? Maybe there's a common trigger or the presence of audio, video, and animations. I'd be happy to add your voice to the correct bug report so that our product team can assign priority.

    If you're willing to share your Storyline project, we'd also be happy to look into it for you. You may share it here or privately by sending it along in a support case. We'll delete it when we're done.

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