Forum Discussion
Bug: learner_response shows underscores for Non-Latin Languages in LMS Tracking for Survey Question
Hi Team,
I have encountered an issue with Survey Questions in Storyline 360 (Version 3.109) when publishing to SCORM 2004 (3rd Edition).
When a learner answers Survey Pick One, Pick Many, or Short Answer questions in non-Latin languages such as Russian, Chinese, Japanese, Korean, Thai, or Arabic, the "cmi.interactions.n.learner_response" value is stored as underscores (__________) instead of the actual response text in the SCORM Cloud LMS. Here is attached screenshot for the reference. Please find the attached screenshot for reference.
However, the "cmi.interactions.n.description" field correctly stores the localized text, indicating that the LMS and SCORM Cloud support Unicode characters.
Expected Behavior: The learner_response field should display the selected response in the original language instead of underscores.
Could you please confirm whether this is a known issue or limitation in Storyline 360? If so, is there a recommended workaround or fix?