Forum Discussion
Can I change a thumbnail on a video?
- 20 days ago
Hello everyone!
I’m excited to share that we've released a new Rise 360 update that includes:
- Enhanced: Upload or generate a custom video thumbnail.
There’s nothing to install for web-based apps. New features and fixes are immediately available!
Please let us know if you need any additional help!
The best workaround I've found is to replace the automatically generated thumbnail with your own image. After downloading your scorm package, you'll find inside the assets folder the video with your filename along with a .jpg file with the same filename as your video- this the thumbnail. I demonstrate how to replace this easily by exporting an image of your design from Adobe XD, see this other thread. I also do a deep dive into why the thumbnail's color is all screwy yet not everyone seems to experience this 'error' the thumbnail seems be generating a gif/png file with an indexed color mode, yet is being named as a jpg (should be RGB color mode). This is a good way to get unexpected color results across devices and operating systems.
- CarolValcu-27a71 year agoCommunity Member
Please take me off this thread.
Carol Valcu
Senior Learning Experience Designer
Financial Management Services
Stanford University
Tel: 650-725-0324
fingate.stanford.edu- DanielFerreira1 year agoCommunity Member
I think you can do this by clicking Unsubscribe, at the top of the discussion on the website.
- LizzieAngell-a21 year agoCommunity Member
Hi Carol I am guessing you hit reply in the email as all your contact details are showing in the forum chat here
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