Forum Discussion
Can I change a thumbnail on a video?
Right now it is showing a black screen, is there a way to add a thumbnail image from my video as the cover instead of a black screen?
- MichelleHague-0Community Member
I have tried all of the suggestions to get a preview image to show instead of the black screen when I upload a video. The sample content for Articulate Rise courses shows a preview image. How can I get it to look like that?
- BenBrown-8b2df3Community Member
+1 for this functionality to be added.
- JacobAffeldt-39Community Member
Bump please add this feature to Rise, having to add a video to another program for what is pretty standard functionality seems silly.
- SteveWarren-304Community Member
I can only repeat that I assume they're involved in "bigger things" and tidying up what must be a host of detailed requests seems not to be a priority.
It's their train set so they can do as they wish, but knocking off some of the simpler/older/most-requested ones wouldn't be a bad idea.
- JillianWardCommunity Member
I am a new customer and have just advocated for my company to start using Articulate. I have to say, I am starting to get worried by the number of basic features I've been seeing on the community boards that have been requested more than 3 years ago and still no update. Does the product development team at Articulate take user feedback and requests seriously?
This is another necessary feature to which I add my name on the request list.
- JuliaMaysCommunity Member
You are wise to be worried. Get used to seeing basic requests that are six years old or worse. The Articulate team seems to hold their "road map" as some sort of bible for development focus. The road map contains little focus on improving existing functionality, no matter how basic the features. If it's not on the road map, it doesn't happen, and the road map only goes forward.
Get used to workarounds for simple stuff.
- AdamNowak-ebe49Community Member
Dalej nie widzę możliwości wyboru miniatury
- SteveWarren-304Community Member
I guess there are so many requests for new features that the developers find it difficult to know where to start. But I'd suggest actually MAKING a start by clearing up some of these things.
If they're involved in "bigger things" then they're missing a trick, because so many of these would take little work to fix, and make the interface SO much more flexible and user-friendly.
Articulate's support team is good, but a responsive development team would enhance the offering a whole lot more.
- NickElzy-1c2b87Community Member
It's been almost three years since we've asked for this functionality. Any progress on this Articulate? Sort of disappointing.
- CarlaKaiserCommunity Member
+1 here. My Storyline block starts with a video, and when I export it to Rise it shows up as a big boring black rectangle. Not very visually engaging for the learners!
- BruceBennett-21Community Member
I am having the same issue with Rise 360 videos. I'm having to take time to edit all the videos to get rid of the starting fade. It is a waste of time to adjust for something that should be standard.