Forum Discussion

AlienorBombarde's avatar
AlienorBombarde
Community Member
2 years ago

Cannot save audio please help.

Hi,

I am using Replay and it seems to be stuck. I can no longer move to 'B', edit or do anything without getting an error message. The file will not save. This is frustrating as I had a piece of audio very close to being fully edited.

Is there a way to save the audio? I have tried to copy it onto a new file.

Replay 360
storyline 360
Studio 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    2 years ago

    Hello Alienor,

    Happy to help!

    Based on the video that you shared, it appears that you are trying to save your Replay 360 project to an online location or to a location that gets synced to OneDrive. Try saving your project to a local directory such as your computer's default 'My Documents' or 'My Desktop' folder to see if this fixes the issue.

    If you are already working locally, do a repair of your Replay 360 installation and try saving your project file after making changes to see if you will now be able to do so. 

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