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RichardEvans-33's avatar
RichardEvans-33
Community Member
5 months ago

Can't find content to add to a Reach360 learning path

Hi there - I'm experimenting with Reach 360 and the creation of some learning paths. I've created a new Path and given it a name, but when it comes to selecting courses I can't find any to add, no matter what keyword I input into the 'search courses' field (keywords that ought to return some results given the titles of the courses I've brought over from Rise360). Any tips?

Thanks

 

  • Hi Richard, and thanks for reaching out!

    I'm sorry to hear you've hit this snag while creating a learning path in Reach 360, but I'm happy to help troubleshoot!

    It sounds like you're running into an issue with step number 3: On the Manage Training screen, select the content you want to add. Enter search terms if you need to filter the list. 

    Is it possible to provide a screenshot or screen recording of what you're seeing? This will be helpful for our team to narrow down the issue. You can upload those here or privately in a support case, and we'll delete them from our systems once we're done troubleshooting!