Forum Discussion

ReneeMinium-195's avatar
ReneeMinium-195
Community Member
9 months ago

Can't publish from SL360 To Word

I'm trying to simply publish to word.  SL gets thru all slides on the indicator, but the view button doesn't pop up, even after I waited 5+ minutes. Any suggestions?

storyline 360
  • JHauglie's avatar
    JHauglie
    Community Member
    9 months ago

    This issue has been reported elsewhere here in the forums, and I think it's tied to the 64-bit version.

    When I had it, I neglected to submit a bug report but simply republished the file, and everything was there.

    Have you checked where the output Word file should be going? Is there anything there? Is it only happening with this one story file, or with others? (Have you tested that?) Has your system recently rebooted? (If not, I would definitely start with that.)

    So I suggest you republish, then if it occurs again, submit a bug report (if you are using the 64-bit version).

    If you are using the standard version, contact Articulate: https://access.articulate.com/support/contact or use their chat feature: https://access.articulate.com/support/article/Articulate-Live-Chat-Support.

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