Change button state on iPad/iPhone does not work
Hello everybody,
I have developed a self-created button (per rectangle), which should function as a pause/play button. When the slide is running, the Pause button is displayed. If you move the mouse over the Pause button, the color changes. If you now click on the Pause button, the Play button should appear and the slide should stop. On the PC everything works without problems. Mobile (i.e. on the iPhone and iPad) also pauses the slide when clicking on the Pause button, but the Pause button remains...the Play button is then not shown, so that the user has no possibility to continue the slide. As already mentioned, no problem on the PC, but there are problems with a mobile device.
I have attached the storyline file in the appendix. I have defined the buttons in the master slide.
Are there any assumptions why the problem occurs? I am using the latest Storyline 360 version.
Hello everyone!
I have great news to share! We are no longer seeing this bug where state changes do not work correctly on mobile when using our latest version of Storyline 360 (Build 3.72.29699.0).
Please let us know if you’re still noticing the issue and we’ll be happy to continue troubleshooting with you in a support case.