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JohnBowyer-Smyt's avatar
JohnBowyer-Smyt
Community Member
2 years ago

Changing to different Slide Master

I have a presentation with 2 different slide masters. I want to change slides that use layouts from the first slide master to use layouts from the second slide master. The title text populates correctly in the second slide master's layouts but the placeholder text is not recognized by the second slide master's layouts. See files.

Note: I know that changing layouts within the same slide master works. I need to change between layouts from different slide masters.

storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    2 years ago

    Hi John, 

    Thanks for reaching out!

    I can confirm that I was able to observe the same thing happening on my end. I tried a few troubleshooting steps, such as recreating the text box, but it appears that the 'Slide Text' text boxes in the first slide master is not recognized by the second slide master and vice versa. 

    I opened a support case on your behalf so we can have our support engineers take a closer look at the behavior. Someone from our team will be reaching out shortly to help investigate the behavior!

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