Forum Discussion
Character state change flashes
Several time line cue points trigger character state change, i.e. point up, down, etc. Looks good in preview but when published there is a momentary white, empty flash between states. Same thing when viewed from local drive or from LMS. Found some old threads here but did not help (off slide object triggers or fade). Suggestions? File attached.
Hi,
I've got the same issue.
I definitively can't give this to my client...Really hope that a solution will be find.
Thanks, Jean-Charles for sharing that. I'm going to include it in the report filed with our team. We'll let you know as soon as the fix is ready for this issue.
Any updates on this? I just noticed the same issue when I went back to work on a course today. I uploaded a previous version of it to Articulate 360 Review about 2 weeks ago and it worked fine.
Hi there, Ian. We were originally focused on characters available from Content Library, but it looks like you're having an issue with state changes of an image that you're using as a character. Can you confirm if that's correct?
The Content Library illustrated character issue is being worked on, but we haven't released a permanent fix yet. I'll find out if what you're experiencing is a separate issue, or if it will be addressed by the same fix. If you could share that slide from your .story file, that'd be great for testing. Thanks!
Having the same issue here with the content library illustrated character Juliet. The flashing is happening when moving between states with different character poses. The flashing shows in preview and when published and viewed in chrome.
Hi Deanna,
Sorry to hear that you've run into an issue with this as well.
This is the one that we have reported to our team and we are tracking.
I do not have a workaround to share either.
I'm having what seems like the same problems with Shannon. (And other characters). Definite weird flashing of size change before displaying cleanly. I don't want to have to insert a bunch of the same character to get clean switching.
Hi Kita,
Are you seeing this flashing when the character changes state? If so, you're likely running into the same bug we mentioned earlier in this thread. I'd be happy to take a look at your file to confirm that!
I'm fairly sure it is the same bug. Is there a fix in place yet?
Thanks for confirming. No update at this time Kita. Our team is still investigating, so any example .story files are super helpful. If you're not able to share it here in the forums, you are welcome to share it privately here. Just please be sure to include the forum url/link as well.
Either way, this thread is attached to the report so that we can update here when we can.
Hi, folks! I'm excited to let you all know that we just released update 18 for Storyline 360–check out all the new fixes here 🎁
One of the fixes addresses an issue where illustrated characters could flicker or blink when changing states or expressions.
Here’s how you can update Storyline 360 to see everything the latest release has to offer. Let us know how you make out!
