Forum Discussion
Characters in bad resolution
I never had problem cropping the characters before. However, recently I updated my Storyline and when I crop a character it gets blurry in the preview version and in the browser. Then, I need to sav...
Hello everyone, thank you for your patience. Some good news, we just released Update 80 which addresses the quality issue in cropped characters. Follow the steps in this article to install this update.
Thank you,
Michael Marcos
Customer Support Product Liaison
HI Robert,
Appreciate the insight. Yes, this affects modern and illustrated characters when cropped and publishing/previewing specific slides and scenes. It does not affect photographic characters and when previewing/publishing the entire course.
I'm with you and still believe this is something we need to look at regardless of the workaround.
Best,
Mike
