Forum Discussion
Chrome v83
It seems the latest version of Chrome (v83) may not be working with RISE SCORMs. When you close the browser, the session does not close properly, and progress, time, grades, or anything else is lost...
Hi Mark,
We're finding that Rise 360 courses hosted on Moodle do not resume properly in Chrome 83. Instead, courses always start over from the beginning. Is that what you're seeing, too?
Hi Alyssa,
It sounds like we are seeing a different issue. We are finding that Rise 360 and Storyboard courses hosted on Saba, are getting marked complete if a learner closes the Chrome content window. When they choose the exit option within the content, it appears that the progress is being saved correctly. It is only when they click the ‘X’ of the browser window that this happens. We can recreate the issue this issue in Chrome v83, but it does not seem to happen in earlier versions.
