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BelnRojas's avatar
BelnRojas
Community Member
5 months ago

Clicking "Next" in Canvas Presentations Leads to Spinning Cursor and Unresponsiveness

Hi everyone! 

I encountered a problem when resuming presentations within Canvas. While I could navigate and use the presentation pages initially, the issue arose after I switched tasks and then returned. Upon trying to resume the slideshow, clicking the 'next' button resulted in unexpected behavior. Instead of advancing the slides, the cursor would change into a spinning starburst shape, and the presentation would become unresponsive.
To troubleshoot, I attempted refreshing the page, logging out and logging back in, and even restarting my computer. Additionally, I tried accessing the presentations from another computer, but unfortunately, the problem persisted in all these scenarios.

Any help will be greatly appreciated! Thanks! :)