Closed Caption Box placement in 360

I know how to change the font size, but is there a way to change the width of the captions box.  I have just a short sentence (8 words), and for some reason, it is acting like there is hard return and splitting it into two lines and stacking them.  Any help would be appreciated.

Hi Donald,

Do you have an example of this? I'd want to just take a look at the length of the words, where it's splitting and your overall slide size as all those will be factors that contribute to the caption box's width and height. 

If you can share a screenshot or better even the .story file - I'll glad take a peek at what you're seeing!

Hi Ashley and Donald, I'm getting the same thing. Here is my Storyline file.

Hi Ashley, 

We are struggling with the same CC formatting issues others are having. The features that may require modifying are color, transparency, and placement. The attached PNG file proposes placement of the tools.  

Hi Emerson,

Thanks for sharing the image. In regards to the placement - do you want to see the closed captions appear there while you're editing or in that location while you're viewing a slide? 

Good question. Initially, I thought it would be easier to develop the tool in the CC Editor. Since you can select the CC box which play the audio, maybe that box could be unlocked, allowing you to set the XY position and attributes. However, if there is an edit button which opens up a CC formatting editor that would give you full control over the CC attributes, including transparency, location, position, alignment to window and slide selection options, that would even be better. Thank you for asking! 

Thanks Emerson for that explanation! 

Also a great idea from, Daniel! We love to hear that type of feedback, so thank you for sharing. Here's how we handle all these feature requests and great ideas. 

Thanks for the feedback Susan.

Completely agree with the comments here. A way to easily customize the CC box will be a really big thing for developers trying to work well with limited screen real estate, and for users who have to unfortunately choose between CC on or off to see all content properly.

Thanks for your feedback, Garima, and I can definitely understand where you're coming from. It's really helpful for us to know exactly how our customers are using this feature and what they need it to do, so thanks for chiming in here!