Forum Discussion
olivier_alfieri
12 months agoCommunity Member
Closed Captions disappears when We Trim the video
Hi,
we have an issue with the captions when we Trim the video, closed captions disappears more than the video trimmed
Any ideas
Thank you
Olivier
KellyAuner
12 months agoStaff
Hi Olivier, and welcome to the E-Learning Heroes community! ✨
We're so glad you're here and I'm happy to help narrow down the issue. I understand that the closed captions disappear when you trim the video.
- You'll need to manually adjust your closed captions using the Closed Captions Editor after reducing the length of your video.
- Alternatively, my teammate, Joe, mentions another way to adjust the captions here using YouTube's automatic captioning feature.
If you need further assistance, I'd be happy to take a closer look at your file! You can upload it here or share it privately in a support case and we'll delete it from our systems once troubleshooting is complete.