Forum Discussion
Closed Captions Flashing
Got a closed captions mystery.
I've added closed captions to a video in Articulate 360. Once published, they appear at the correct times, but they flash on and off the screen with a strobe effect....
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!
One new feature we’ve included:
Boost video accessibility by including closed captions when publishing projects as MP4 video files.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Welcome, Olivia. Sorry to hear this bug is impacting you!
No ETA on a fix as of yet, but I promise to keep this discussion posted with any new information. Here's a glimpse into how we tackle bugs once they're reported.
While we continue to investigate this, we're happy to review your .story file to explore custom approaches. If you're able to share the .story file, please use this private upload link. We'll take a close look and will delete the file after.
