Forum Discussion
Color picker (eyedropper) doesn't work
Trying to pick a shape's border color to match other on-screen elements. The eyedropper only works in the dialog box. Once outside, the chosen color is black no matter what the eyedropper is over....
Hi Anne,
I'm sorry you've run into this issue too!
We do have it reported to our team that the eyedropper color picker doesn't work when you're using multiple monitors. It's still an open issue, and in the meantime you could look at disconnecting the second monitor. Also, I know Sam mentioned that it only behaves oddly when using: Format Shape > Color > More Colors > Click the Eyedropper
What you could do instead is use: Format Shape > Color > Eyedropper.
Kenneth also shared that his Windows display setting impacting this too, and checking that he was using a display of 100% (vs. 125%) resolved the issue.
Let me know if either of those workarounds helps!
The format shape>color>eye dropper doesn't work either :( I hope this is a priority fix. My laptop screen is way too small to develop on and going into colors to write down the RGB to get a match is pretty ugly.
