Forum Discussion
Color picker (eyedropper) doesn't work
Trying to pick a shape's border color to match other on-screen elements. The eyedropper only works in the dialog box. Once outside, the chosen color is black no matter what the eyedropper is over....
Hi T.J.,
Thanks for chiming in and sharing what you're experiencing! I'm sorry you're running into issues with the eyedropper when using multiple monitors with different DPI settings.
After further testing post-Update 30, we were able to spot this recurrence and determined it is a known issue. For now, you'll have to keep similar DPI settings for the eyedropper to work correctly. I'm sorry if this is slowing you down, but we'll be sure to reach back out with updates to share!
Any update on this - I am experiencing the same issue. :(
