Forum Discussion
Course freezes randomly
Hi! Anyone has ever had courses freezing at random points (different for everyone) and not at the same time, most commonly when a video plays, but not always on the same slides. The course have a nu...
Hi Training Inditex!
It sounds like you're running into some issues with a Storyline course freezing in random places. I'd be happy to work with you to determine what could be causing that!
I had a couple of follow-up questions first to help me understand the situation a little better.
- Are you working locally? We recommend you Create, Edit, and Publish Courses on Your Local Hard Drive while authoring in order to avoid erratic behavior.
- Does this behavior occur across all browsers being used, or is it specific to one?
If the issue is occurring in a specific .story file, would you be willing to share it here in the discussion or privately through a support case so we can test the behavior on our end? We'll delete it from our system once we're finished!
Looking forward to hearing from you!
