Forum Discussion
Course Marking Failed in Workday
I'm not positive if this is an Articulate issue or a Workday LMS issue. I have a course that has a pre-assessment and a final assessment. The learners must pass one or the other to get to an acknowl...
Thanks for the insights! The questions are set to allow 2 attempts then the incorrect feedback is provided. The knowledge checks have unlimited attempts. I was also able to close and not get the Fail in SCORM Cloud and in our LMS. I believe the issue was that I had to delete the triggers to submit results on the KCs, they had been inactivated. Once I deleted the triggers it stopped failing.
The remaining issue is the course freezing when a learner completes a knowledge check and fails, then retakes it and passes. After selecting Continue on the Correct feedback layer of the final question the course stalls. The only way to unlock it is to close, relaunch and select to NOT resume. If you resume it is a blank slide and you cannot navigate. That is happening with course in SCORM Cloud as well as with the LMS. It also happens in Review 360 and even when previewing.
This is happening with other courses as well. Any help here is greatly appreciated!
