Forum Discussion
Course taking forever to load because of captions
We have a large course that has captions. But it's pre-loading all of the captions, over 200 of them at the beginning and it's taking minutes for the course to load before the user can view it.
Is there a way to have it load only the required captions.js for a slide or to load them in chunks instead of all at once? I saw one other user having this issue and they were able to combine all of the captions using a custom script, but unfortunately they never ended up sharing the script.
Thanks for any assistance!
Hi Charlie,
I see that you’ve reached out to our Support Engineers and are working with my teammate, Cleo. You’re in great hands! We’ll continue the conversation in your support case.
perhaps upgrade your LMS server from HTTP/1.1* to HTTP/2 it's much faster for multiple small files
https://evertpot.com/h2-parallelism/
*there is a browser limit for 6 simultaneous connections - as you can see in your screenshot
UPDATE: Scorm Cloud is using HTTP/2 - so you can test, if this solves your loading problem
I'll give this a try, thanks!
