Forum Discussion
Cover Photo issue
Hi, I can't see the cover picture on my published courses. I have used "Image from file..." as a cover photo option. I am looking for the solutions at the earliest. Thank you
Hi AnandMorab,
Thanks for reaching out!
I'm sorry to hear you're experiencing an issue with the cover photo when viewing your published course. I'm happy to help troubleshoot and have a few clarifying questions to start.
- It sounds like you created your course in Storyline 360. Is that correct?
- Does the cover image look correct when you preview the course?
- How are you publishing your course? Have you tried viewing it in a different browser?
If you're comfortable sharing a screenshot of what you're seeing or attaching your .Story file here, we'd be happy to take a closer look at what's going on. You can also share those privately in a support case if you prefer and we'll delete them from our systems once troubleshooting is complete.
