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angieserratos2's avatar
angieserratos2
Community Member
4 days ago

Dark overlay appearing when slide advances

We ve been testing the published file of a storyline course. And a dark overlay is appearing when you select next to advance the slide, this is happening mostly on EDGE. 
It doesn't appear to be consistent. I am publishing as a scorm with regular static settings for quality.

Is there any way this can be solved? 

Thanks in advance for your reply.

advice
e-learning development
storyline 360

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  • KellyAuner's avatar
    KellyAuner
    Staff
    4 days ago
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    Hi angieserratos2,

    Thanks for reaching out and including a screenshot!

    I have a few troubleshooting questions to help me better understand the issue.

    • Have you tested this in a different browser?
    • You mentioned the behavior is inconsistent. Does it happen for multiple users? Or, is it at random for one specific user?
    • If you're viewing the course in an LMS, have you tested it out in SCORM Cloud? This will help determine if it's file-specific (issue persists in SCORM Cloud).

    If you're willing to upload your .Story file, we'd be happy to test it out!

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We ve been testing the published file of a storyline course. And a dark overlay is appearing when you select next to advance the slide, this is happening mostly on EDGE. 
It doesn't appear to be consistent. I am publishing as a scorm with regular static settings for quality.

Is there any way this can be solved? 

Thanks in advance for your reply.

","body@stringLength":"391","rawBody":"

We ve been testing the published file of a storyline course. And a dark overlay is appearing when you select next to advance the slide, this is happening mostly on EDGE. 
It doesn't appear to be consistent. I am publishing as a scorm with regular static settings for quality.

Is there any way this can be solved? 

Thanks in advance for your reply.

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Dark overlay appearing when slide advances","moderationData":{"__ref":"ModerationData:moderation_data:1221844"},"body":"

Hi angieserratos2,

\n

Thanks for reaching out and including a screenshot!

\n

I have a few troubleshooting questions to help me better understand the issue.

\n\n

If you're willing to upload your .Story file, we'd be happy to test it out!

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Hi ,

\n

Thanks for reaching out and including a screenshot!

\n

I have a few troubleshooting questions to help me better understand the issue.

\n\n

If you're willing to upload your .Story file, we'd be happy to test it out!

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