Forum Discussion
Delay in Notes Pane with Current Version of SL
I upgraded to the latest version of SL. After that, there was a significant delay between keystrokes and text appearing when working in the Notes pane. I tested this in multiple projects and got the same behavior.
I've rolled back to the previous version.
#support
Hey Dan,
How are you doing?
Curious - are you seeing this in existing projects or when you are creating new projects?
Hey, Ron, how goes it?
I'm seeing this behavior in existing projects. I haven't tried creating a new one. Rather than try to monkey around, I just rolled back to the previous version and things seem ok.
Hi Dan!
It sounds like you are running into some input delay when typing text into the Notes Panel of your Storyline 360 course. Sorry to hear that, but I'd be happy to help you troubleshoot the issue!
Testing it out on my end (Storyline version 3.75.30269.0), I was not experiencing any lag or input delay when typing text into the Notes Panel. Everything was working as it should!
I just had a couple of clarifying questions to help me get a better idea of your setup:
- Have you tried performing a repair of your Storyline 360 application to see if that improves behavior?
- Are you working locally? We recommend you Create, Edit, and Publish Courses on Your Local Hard Drive while authoring.
Thanks for reaching out! Looking forward to hearing from you!
Steven-
I am working locally, always do.
I decided to roll back to the previous version and that's fixed things for me.
Hi Dan!
Thanks for the feedback and sharing the workaround steps you've implemented so far!
I would like our support engineers to look into what could be causing the input delay you are experiencing, so I went ahead and opened a support case on your behalf.
They should be getting in touch with you shortly! We'll continue this conversation over in your support case!
