Forum Discussion
RobBuck-04a3a96
6 years agoCommunity Member
E-Learing Heros site frequently unaccessible
For the past 6 months we've encounter periods (sometimes lasting days) where these forums are unavailable and we have to find archive pages for help. I contacted Articulate support and they act like...
DoronBrenner
4 years agoCommunity Member
I'm an IT specialist and I can confirm Rob Buck is not crazy. When I attempt to access any URL in https://articulate.com/, I get the "Sorry, but we couldn't process your request" from any endpoint on the network. If I switch outside the network, say to a cellular hotspot, it works. I suspect it is an issue with our Ubiquitiy Unifi UGS. Hope that helps.