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EvanBahoric-c2f's avatar
EvanBahoric-c2f
Community Member
4 years ago

Storyline Crashing Frequently since updating to v3.51.24979.0

Ever since I updated to this version, Storyline crashes much more frequently. I can't pin down the pattern either. It has crashed when working with triggers, layers, and states. I've counted roughly 6-7 crashes in the last few hours. Prior to this most recent update the program was much more stable. 

Is anyone else experiencing this? I've tried restarting, making sure windows and device firmware is up to date, and yet...no luck.

Thanks!

storyline 360
  • RenGomez's avatar
    RenGomez
    Staff
    4 years ago

    Hi Evan,

    Thanks for sharing your experience! It sounds like you've been running into some issues ever since you updated to Storyline 360 Version 51.

    I've opened a case on your behalf with our support engineers to help troubleshoot the cause as we haven't come across any widespread crashing issues with this update. Be on the lookout for a reply soon!

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