story line closing and hanging frequently
Since the last 3 days, Storyline has been freezing and frequently closing as well. Please help.
Forum Discussion
Hi, Shalini, and welcome to E-Learning Heroes! ✨
Thank you for reaching out!
I'm sorry to hear you are experiencing crashing and erratic behavior in Storyline 360! I have a few questions to narrow down the issue:
- Are you working from a local hard drive? We don't recommend working with files on a network drive.
- Have you attempted to repair Storyline 360? Here are the instructions.
If a repair doesn't solve the issue, I'd like to connect you with one of our support engineers. You can open a case here.
